Due to the digital transformation of society, as well as the increasing relevance of Gen Z to the digital economy, the labor market of tomorrow will bring numerous jobs that don’t even exist today. In fact, according to Dell Technologies, 85% of the jobs predicted to exist in the year 2030 haven’t even been invented yet. And when it comes to c-suite positions, the field is ripe for exploration. In today’s article, we’ll explore multiple c-suite positions that I believe are forecasted to come into being as a result of Gen Z’s prioritization of ethics, responsibility, transparency, and human-centricity in the workplace.
1. Chief Ethics & Responsibility Officer
The Chief Ethics & Responsibility Officer (CERO) will be in charge of maintaining accountability, responsibility, and ethical standards on all levels of the work governance structure. Namely, in the digital age, this officer will champion the firm’s effort in enforcing ethical and responsible artificial intelligence principles and guidelines in an effort to combat biased machine learning algorithms, which can cause the following harm:
Biased algorithms can harm the decision-making process, and cause firms to suffer profit losses
Biased algorithms can contribute to employee and customer discrimination (i.e–AI augmented HR could discriminate against women/minorities based on junk data collected by non-homogenous teams)
Furthermore, as firms go fully digital, for legal reasons, it will be impossible to avoid the implementation of the CERO position. This is because enterprises can be sued on the basis of ethics violations promulgated by AI.
2. Chief Transparency Officer
The Chief Transparency Officer (CTO) will be tasked with the specific objective of ensuring that all AI implementation are in the form of explainable AI (XAI), which means that AI is capable of explaining its machine learning algorithms in a manner that is understandable to the engineers in charge. XAI, as quoted from a previous article of mine, “Is important in order to achieve stability, safety and effectiveness in AI implementations promulgated by organizations. Without the ability to understand what an algorithm does, results can be murky, thus harming the decision-making process, which could cost firms millions if not billions of dollars.”
3. Chief Humanistic Officer
The Chief Humanistic Officer (CHO) will work alongside the head of the firm’s HR department in order transform the workplace environment into one in which personalized AI augments the employee experience as much as possible, thus increasing work productivity and optimality. For example, a primary priority of the CHO will be the emphasis on the flow of smart infrastructure integrations, such as IoT devices and hyper-connectivity in the form of communication, updates, and leveraging machine learning algorithms to build and channel the team dynamic.
Chief Financial AI Officer
The Chief Financial AI Officer (or FAI for short) will first augment the CFO’s office, and then absorb it entirely as all future business operations and plans will include AI in some facet. Therefore, during the transition period between FAI and CFO, the FAI will be tasked with measuring the specific ROI of AI implementations through a specific set of KPIs separate from traditional KPIs. Below is an excellent graphic by Dataiku on ROI of data science integrations, which is equally as relevant to the topic of AI:
The workforce of tomorrow will require new executive positions in order to properly take on the new age of digital transformation, and these jobs will largely be influenced by Gen Z's emphasis on responsibility, transparency, and human-centricity in the workplace.