• Angelica Sirotin

What Does Gen Z Think About Robots In The Future of Work?

Updated: Mar 25

According to Dell Technologies, “80% of Gen Z aspire to work with cutting-edge technology and more than a third are interested in IT careers.”


According to Dell Technologies, “80% of Gen Z aspire to work with cutting-edge technology and more than a third are interested in IT careers.” Moreover, 91% say technology would influence job choice among similar employment offers. It is important to note as well that some 62% of Gen Z express some concern regarding automation. However, regardless of this fear, 80% of Gen Z believe that technology and automation will create a more equitable work environment, as per Dell. This means that robots are an expected reality of the future workplace as envisioned by Gen Z.

Although some reservations exist about robots, AI, and automation, Gen Z understands that these developments are necessary for the formulation of an equitable work dynamic and the creation and augmentation of industries to fall in line with the idea of a global digital economic framework.

Most Gen Z employees have confidence in AI and automation, Nintex found in a September 2019 report about a survey of 500 current and 500 future Gen Z employees. Some 88% of the survey takers said AI and automation can make their jobs easier.

This excerpt leads me to an important point––we hate reinventing the wheel. If a manual process can be automated, even if we are the ones who are employed because of that process, we would rather it be automated. This is because we are not afraid to reskill/upskill in order to gain a higher position in the labor market, and this willingness to quickly adapt and pivot is a defining characteristic of this generation.


Gen Z will also easily embrace a workplace environment that reflects the convergence of man and machine. We will be vastly more comfortable with robotic counterparts and colleagues than previous generations. Undoubtedly, our cheerful attitude towards robots and automation will be initially met with resistance in the workplace. Some employers may even protest full integration of processes. But as Gen Z climbs the ranks into executive positions, stepping into the shoes of CDO and CEO, transformation is inevitable. Moreover, this has vast implications for society at large, as the welcoming nature of Gen Z to robots in the workplace will encourage older generations to adopt an adaptive mindset. This can in turn alleviate resistance towards upskilling/reskilling, and actually help to accelerate the creation of a global digital economic framework.


Bottom line: Gen Z understands the implications of automation as a result of robots and AI, but we see the incredible impact these elements will have on societal welfare, and therefore, we make such aspects imperative components of the workplace environment.

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